Love clients, avoided office - Care Giver BrightStar Care Employee Review

1.0
Sep 30, 2011
Recommend
CEO approval
Business Outlook

Pros

The clients are wonderful poeple and you can build some wonderful friendships.

Cons

The office is run by people in their 20's and 30's. They are unorganized, and only give work to whoever will answer their phone first. They are very disrespectful and talk down to their staff. I have seen them yell at workers who just asked a question, embarrassing them. They don't want to have to do any work so if you have a concern, they will retaliate, write you up for crazy things, and not give you work to teach you to be quiet. If you get ill, they yell at you and take you off the schedule for many days. When you quit they won't give you your check. Terrible.

Explore other reviews about BrightStar Care

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of shifts to pick up if needed.

Cons

Travel can be so far and hours can be super long.

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