A terrible nightmare - Anonymous employee BrightStar Care Employee Review

1.0
Apr 4, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping elders was the only upside for me in this wretched place, but they even took advantage of some of them. They are in it for the money, not because they care!

Cons

They treat their employees very poorly, engage in unsafe and fraudulent practices. They falsify records. They convinced some of the patients to let them manage their money for them, and even tried to overcharge. They hire and knowingly keep people who abuse substances, probably because one of the owners would enter the office reeking of alcohol herself!

Explore other reviews about BrightStar Care

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of shifts to pick up if needed.

Cons

Travel can be so far and hours can be super long.

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