Horrible office personel - Certified Nursing Assistant BrightStar Care Employee Review

2.0
Oct 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy work. Pick your own hours.

Cons

The new girl who works the front desk for scheduling and pay is terrible. She has ruined my experience working for brightstar. The company promises plenty of hours, but tries to cut you down before you even hit 30 hours. I asked for full time hours. The pay sucks! They say they will pair you with a client closer to you, but I have to drive 1 hour to work everyday.

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BrightStar Care Response
8y
We are so sorry about your experience. There is a different person at the front desk now, and we hope you'll give us another chance. We have many openings that need to be filled now if you are available. I'm positive we can give you full time work if you're interested.

Explore other reviews about BrightStar Care

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of shifts to pick up if needed.

Cons

Travel can be so far and hours can be super long.

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