A " BIG MIGRAINE HEADACHE" that will not go away - Home Health Aide BrightStar Care Employee Review

1.0
May 26, 2011
Recommend
CEO approval
Business Outlook

Pros

The only reward that I had working thru brightstar healthcare would have to be the clients I worked with. most of them make you laugh and enjoy yourself and feel welcome in there home as well as the family members. you fell as if you are part of there family.

Cons

disrespected, not organized, under paid, management worries more about money than the clients or employees health and needs. no benifits. they talk to there employees as well as there clients badly. no communication thru office personel no one knows anything or what is going on with people or schedules. If you need to know something you have to take it upon yourself to ask other caregivers to get info. there is absolutly no training for caregivers alot of people dont even know how to put a bed pan under people. or use a hoyer lift. they hire anyone as long as you say you say you have worked in healthcare. My application was not even finished and I got hired and I have been there for a year or more and it still is not finished being filled out

Explore other reviews about BrightStar Care

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of shifts to pick up if needed.

Cons

Travel can be so far and hours can be super long.

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