Strong earning potential but growing pains as new company - Enterprise Account Manager Brightspeed Employee Review

3.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive pay structure with solid commission opportunities Ability to manage enterprise-level accounts and build relationships with C-level executives Opportunities to collaborate cross-functionally across engineering, finance, and operations Flexibility in driving your own book of business and creating new revenue streams Good platform to gain experience in a transitioning telecom environment

Cons

Company is still working through post-spin challenges, leading to shifting priorities and unclear direction Limited support tools and outdated systems make it harder to operate efficiently Training and enablement resources could be more consistent across teams Heavy workload balancing renewals, upsells, and new acquisition simultaneously Communication from leadership at times lacks transparency and timeliness

Explore other reviews about Brightspeed

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job with no pressure.

Cons

Gets a little crazy not knowing whats going on some time.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of the employees have been working together for a long time, most of them came from the initial merger between Lumen Technologies and Brightspeed. The general feel is good between peers and the friendships are great.

Cons

The company has terrible leadership and has treated merger employees as if we we were not a part of the company, even though we were the ones that stood up the new brand. Micromanaging leaders, they dont' trust or empower and caused a lot of friction by not backing employees. All values were lost in the merger.

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