Fast Moving Company with Zero Direction - Senior Manager Brightspeed Employee Review

1.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Decicated coworkers working incredibly hard.

Cons

The most damaging issue is the absence of a clear plan connecting the company's high-level goals to the everyday work of different departments. Leaders set overall aspirations but fail to provide specific, actionable goals for business units, leading to confusion and wasted effort as departments essentially operate in a silo without a unified purpose. This is compounded by constant, disruptive changes in plans and leadership. Decisions are reversed or initiatives are abandoned before anyone has a chance to see them through, creating a cycle of chaos and preventing any strategy from gaining traction. Ultimately, this instability and confusion directly lead to a people crisis. The continuous churn and lack of direction overload the remaining staff, resulting in high burnout and an exodus of top talent. When the most skilled employees leave, the company loses critical knowledge, making it even harder to execute plans, while simultaneously increasing the workload on the remaining, already exhausted team. In short: No clear strategy leads to constant chaos, which results in overworked staff and a loss of top performers. Recommendation to Prospective Employees: If you have a good, stable job, stay far away. Only consider joining if you thrive in absolute disorder and are looking for a short, intense experience on your resume.

Explore other reviews about Brightspeed

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job with no pressure.

Cons

Gets a little crazy not knowing whats going on some time.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of the employees have been working together for a long time, most of them came from the initial merger between Lumen Technologies and Brightspeed. The general feel is good between peers and the friendships are great.

Cons

The company has terrible leadership and has treated merger employees as if we we were not a part of the company, even though we were the ones that stood up the new brand. Micromanaging leaders, they dont' trust or empower and caused a lot of friction by not backing employees. All values were lost in the merger.

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