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      Brightspeed

      Engaged Employer

      Brightspeed reviews

      Don't work here - CO Techinician Brightspeed Employee Review

      1.0
      Oct 13, 2025
      Co techinician
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like that I get paid, but I can do that in fast food and just might go that route.

      Cons

      Management. Supervisor thinks the world revolves around him. Apparently, rules don't apply to management if they have enough years with the company: Unethical dealings, Poor treatment of employees, Using company resources for personal benefit, Expects everyone to drop what they're doing to cater to his family members like they are more important than all of our other customers. Not sure why this has not been addressed yet. Not only does management not follow rules, they tell their employees to not follow rules because this one supervisor doesn't like what the company has implemenTED.

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      5.0
      Jun 16, 2026
      Osp engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job with no pressure.

      Cons

      Gets a little crazy not knowing whats going on some time.

      1.0
      Jul 2, 2026
      Senior sales operations consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many of the employees have been working together for a long time, most of them came from the initial merger between Lumen Technologies and Brightspeed. The general feel is good between peers and the friendships are great.

      Cons

      The company has terrible leadership and has treated merger employees as if we we were not a part of the company, even though we were the ones that stood up the new brand. Micromanaging leaders, they dont' trust or empower and caused a lot of friction by not backing employees. All values were lost in the merger.

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