Brightspeed Employment - Field Operations Supervisor Brightspeed Employee Review

4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the greatest strengths of this role is the freedom and flexibility it provides in how I approach my work. This autonomy, combined with a healthy work‑life balance, allows me to perform at a high level while maintaining long‑term sustainability

Cons

Some managers rely heavily on Field Supervisors for answers that are already available through existing resources and internal systems. This creates an unintended shift in workload, as we are pulled away from our core responsibilities to provide information that could be independently obtained. Encouraging greater utilization of these resources would allow Field Supervisors to stay focused on operational priorities and improve overall efficiency

Explore other reviews about Brightspeed

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job with no pressure.

Cons

Gets a little crazy not knowing whats going on some time.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of the employees have been working together for a long time, most of them came from the initial merger between Lumen Technologies and Brightspeed. The general feel is good between peers and the friendships are great.

Cons

The company has terrible leadership and has treated merger employees as if we we were not a part of the company, even though we were the ones that stood up the new brand. Micromanaging leaders, they dont' trust or empower and caused a lot of friction by not backing employees. All values were lost in the merger.

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