Don't Apply Here! - Anonymous employee Brightspeed Employee Review

1.0
Mar 3, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and working remote

Cons

Worst mistake in my life was accepting their job offer. Fake leadership. Incompetent managers. No culture at all. Start up hell. You work with a team that doesn’t know how to do things. Ask someone from another team for help, and they don’t help you. Ask for help who’s outsourced from another country or from the prior company, and the frustration without any help continues. In larger meetings, they’ll sugar coat everything and inflate numbers, and say everything is great. Don’t fall for it. Bad customer reviews everywhere. Hard to feel a sense of pride when customers hate this company. Stay away and look elsewhere. Avoid working here. If you get a job offer, don’t accept it; you’ll be grateful.

avatar
Brightspeed Response
3y
Thank you for taking the time to share your feedback about working at Brightspeed. We encourage you to share your concerns with your manager or our HR department so that we can learn more about your experiences and work with you to help problem-solve. Our goal is for your time working at Brightspeed to be meaningful and rewarding. We hope to hear from you soon.

Explore other reviews about Brightspeed

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job with no pressure.

Cons

Gets a little crazy not knowing whats going on some time.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of the employees have been working together for a long time, most of them came from the initial merger between Lumen Technologies and Brightspeed. The general feel is good between peers and the friendships are great.

Cons

The company has terrible leadership and has treated merger employees as if we we were not a part of the company, even though we were the ones that stood up the new brand. Micromanaging leaders, they dont' trust or empower and caused a lot of friction by not backing employees. All values were lost in the merger.

See reviews by: Helpful|Rating|Date|All