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      Brightspeed

      Engaged Employer

      Brightspeed reviews

      Great culture and opportunity!! - Senior Account Manager Brightspeed Employee Review

      5.0
      Mar 23, 2023
      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing company with a leadership team who listens and wants to do things right for their employees AND the customer! Growth mindset - but patience in doing so to make sure it's done right! Excellent culture - positivity from top down! Leadership is very approachable and values employee input. Competitive Pay and Compensation Plan. Resources and support teams who want to help you succeed!

      Cons

      No cons - but note - this is a new company so there are some kinks to be worked out. However, leadership recognizes and acknowledges the challenges openly and is committed to improvement. And yes, the portfolio of services is limited at this time , but leadership wanted to "do no harm" Day 1. They have a solid roadmap to add more solutions, add necessary resources, and improve systems and process very soon to help the company continue to grow and to allow the employees to be successful!

      avatar
      Brightspeed Response
      3y
      We appreciate you taking the time to share such detailed feedback about your experience at Brightspeed! Transparent communication by our senior leadership team is a key part of our belief that People Matter. Thank you for your contributions to our continued growth!

      Explore other reviews about Brightspeed

      5.0
      Jun 16, 2026
      Osp engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job with no pressure.

      Cons

      Gets a little crazy not knowing whats going on some time.

      1.0
      Jul 2, 2026
      Senior sales operations consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many of the employees have been working together for a long time, most of them came from the initial merger between Lumen Technologies and Brightspeed. The general feel is good between peers and the friendships are great.

      Cons

      The company has terrible leadership and has treated merger employees as if we we were not a part of the company, even though we were the ones that stood up the new brand. Micromanaging leaders, they dont' trust or empower and caused a lot of friction by not backing employees. All values were lost in the merger.

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