Brightspeed Telco - Field Service Technician Brightspeed Employee Review

1.0
Oct 14, 2023
Recommend
CEO approval
Business Outlook

Pros

work is consistent, take home vehicle, unionized

Cons

The company doesn't seem to understand you can't force employees t stay at work longer than scheduled, management knows everything but can't guide you through troubleshooting process, local manager has a unscrupulous legal history.

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Brightspeed Response
2y
Thank you for sharing your views. Please be sure to reach out to our HR department if you have any concerns that need to be addressed.

Explore other reviews about Brightspeed

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job with no pressure.

Cons

Gets a little crazy not knowing whats going on some time.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of the employees have been working together for a long time, most of them came from the initial merger between Lumen Technologies and Brightspeed. The general feel is good between peers and the friendships are great.

Cons

The company has terrible leadership and has treated merger employees as if we we were not a part of the company, even though we were the ones that stood up the new brand. Micromanaging leaders, they dont' trust or empower and caused a lot of friction by not backing employees. All values were lost in the merger.

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