Nepotism - Operation Specialist Brightspeed Employee Review

1.0
Feb 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Most coworkers are very hard workers and really care about our customers.

Cons

Either you’re in or out basic on who you are related too or friends with. If you’re not on the in crowd it will not matter how hard you work. Management will not care or recognize you. Long hours because everything is unorganized. High turnover and constant reorganization resulting in problems not being solved. Everyone trying to make process easier for them adding work to other departments. Last, you have to get use to telling customers we are working on it when you know how to fix the issue but are not allowed because of cost.

avatar
Brightspeed Response
2y
Thank you for providing detailed feedback and suggestions for ways to improve.

Explore other reviews about Brightspeed

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job with no pressure.

Cons

Gets a little crazy not knowing whats going on some time.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of the employees have been working together for a long time, most of them came from the initial merger between Lumen Technologies and Brightspeed. The general feel is good between peers and the friendships are great.

Cons

The company has terrible leadership and has treated merger employees as if we we were not a part of the company, even though we were the ones that stood up the new brand. Micromanaging leaders, they dont' trust or empower and caused a lot of friction by not backing employees. All values were lost in the merger.

See reviews by: Helpful|Rating|Date|All