Disappointing and disconnected - Anonymous employee Brightspeed Employee Review

2.0
May 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH and benefits are solid.

Cons

Management at the head of department levels is a serious problem. There’s a weird culture of micromanagement and passing the buck at the same time. I would consistently find myself forced to complete tasks in a sub-optimal way by upper management, only to be questioned why we weren’t getting results. It’s like entire conversations were blacked out of their memory in order for them to attempt to avoid responsibility for broken and out of date processes. The tools and systems are incredibly out of date. The new tools they do bring in they don’t provide great training on citing lack of time due to tempo.

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Brightspeed Response
1y
We appreciate you sharing your feedback, as we continue to work to address many of the issues you note.

Explore other reviews about Brightspeed

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job with no pressure.

Cons

Gets a little crazy not knowing whats going on some time.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of the employees have been working together for a long time, most of them came from the initial merger between Lumen Technologies and Brightspeed. The general feel is good between peers and the friendships are great.

Cons

The company has terrible leadership and has treated merger employees as if we we were not a part of the company, even though we were the ones that stood up the new brand. Micromanaging leaders, they dont' trust or empower and caused a lot of friction by not backing employees. All values were lost in the merger.

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