Bad Executive Leadership Direction - Sr. Manager, Operations Brightspeed Employee Review

2.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO Great Medical, Dental, Vision

Cons

Horrible Leadership - no clear direction nor decision making Organizations can't focus on just one thing and perfect it - multiple system issues Poor IT Leadership/Organization - bad code quality, poor communication cross the IT teams, poor incident process

avatar
Brightspeed Response
1y
Thank you for sharing your feedback and experience. We hope that you continue to communicate with leadership about your concerns and suggestions.

Explore other reviews about Brightspeed

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job with no pressure.

Cons

Gets a little crazy not knowing whats going on some time.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of the employees have been working together for a long time, most of them came from the initial merger between Lumen Technologies and Brightspeed. The general feel is good between peers and the friendships are great.

Cons

The company has terrible leadership and has treated merger employees as if we we were not a part of the company, even though we were the ones that stood up the new brand. Micromanaging leaders, they dont' trust or empower and caused a lot of friction by not backing employees. All values were lost in the merger.

See reviews by: Helpful|Rating|Date|All