Worst job in over 18 years Telecommunications experience - Technician Brightspeed Employee Review

1.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Union job, you aren’t forced to work here, arbitrators aren’t in the companies pocket like the H.R. dept is. I am no longer on Anti-depressants since I no longer work here.

Cons

No work life balance, first level and 2nd level managers can create hostile work environments where over 70% of the local work force quits or is fired in a 2 year period, and absolutely nothing is changed. Total flat out lies in the interview process once your an employee if what was said in the interview is now your word against there’s. Calls to H.R. (including head of the Human Resources Dept) would go unresolved and a copy and paste reply would be sent to anyone who would contact the H.R. dept about the hostile work environment.

Explore other reviews about Brightspeed

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job with no pressure.

Cons

Gets a little crazy not knowing whats going on some time.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of the employees have been working together for a long time, most of them came from the initial merger between Lumen Technologies and Brightspeed. The general feel is good between peers and the friendships are great.

Cons

The company has terrible leadership and has treated merger employees as if we we were not a part of the company, even though we were the ones that stood up the new brand. Micromanaging leaders, they dont' trust or empower and caused a lot of friction by not backing employees. All values were lost in the merger.

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