Doing the right thing - Customer Success Manager Broadly Employee Review

5.0
Oct 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Frankly, Broadly does the right things the right way for customers. Employees believe in the mission to help small businesses and act accordingly. The honesty and transparency is refreshing not only as an employee but also for the customers. Additionally, the software works, which is sadly not something everyone can say about their business.

Cons

Though there are definitively things Broadly can do to improve workflow & communication, that all the employees are aiming toward the same goal enables efficient and effective improvements, updates, and fixes in an actively responsive manner.

Explore other reviews about Broadly

5.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team, solid remote culture, work/life balance, competitive pay, room for growth

Cons

No physical office, startup life

1.0
Aug 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing other than a few Fridays off.

Cons

Everything, pick a segment, it was not good.

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