3.0
Dec 3, 2021
Current employee, more than 10 years
Calgary, AB
Recommend
CEO approval
Business Outlook
Pros
Great benefits and a responsive HR team. Flexible work arrangements
Cons
Not enough staff to do job Expected to build rapport, cross sell, up sell and improve NPS, but busy phone que and also expected to quickly move from one call to the next. Low pay, so staff retention poor.