The only good part is the clients - Case Manager BronxWorks Employee Review

1.0
Feb 17, 2021
Recommend
CEO approval
Business Outlook

Pros

The clients are incredibly resilient people and working with them felt so rewarding. Days are busy which makes the time go by fast and you get to go out into the field with clients to take them to their appointments and grocery shopping etc. so you're not just sitting at a computer all day every day. Great training opportunities.

Cons

Upper management is truly atrocious. My mental health definitely suffered from a complete lack of support and disregard for the hard work of case managers. It felt like we were always being punished and I'm not sure why. Toxic environment made it so that case managers never lasted at the job more than 2 years.

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BronxWorks Response
5y
Thank you for your feedback. We know the workload is heavy as we have a lot of clients. We strive to improve so any suggestions help.

Explore other reviews about BronxWorks

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Coworkers Contacts with high level city employees Ample vacation time Healthcare and Pension Benefits

Cons

Low pay No growth Higher Executives earn way more than supposed to be in an NPO, just like wikipedia senior executives earn a lot and still begs for pennies to customers.

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of employee benefits to opt into. Generous PTO. Trainings and tools for mental health awareness and self care.

Cons

Communication could be better I'm some instances. No clear progression for certain positions. Office politics/favoritism can jam up cultivating stronger workforce.

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