Homebase needs to change - Case Manager BronxWorks Employee Review

3.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

My supervisor was great and the case managers at Homebase are a great group. Each of the case managers want to see you succeed and are extremely helpful. There is an extensive training period but you will mostly learn by doing. The Jackson Ave office is very welcoming, everyone leans on each other for support.

Cons

Very long probationary period - 6 months Upper management are not supportive, they do not listen to the case managers wants/needs. They only care about funding and meeting targets and not about the well being of their case managers or their supervisors. Extremely long review process of applications, org can take forever to get something approved which will anger the clients, be prepared for that. Very large caseload, can be up to 50 clients and all of these clients will have extensive needs (housing court, pending evictions, pending applications).

Explore other reviews about BronxWorks

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Coworkers Contacts with high level city employees Ample vacation time Healthcare and Pension Benefits

Cons

Low pay No growth Higher Executives earn way more than supposed to be in an NPO, just like wikipedia senior executives earn a lot and still begs for pennies to customers.

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of employee benefits to opt into. Generous PTO. Trainings and tools for mental health awareness and self care.

Cons

Communication could be better I'm some instances. No clear progression for certain positions. Office politics/favoritism can jam up cultivating stronger workforce.

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