3.0
Nov 4, 2013
Former employee, more than 8 years
Tyler, TX
Recommend
CEO approval
Business Outlook
Pros
Opportunity to expand the pharmacy's to be specialized for the specific community needs.
Cons
Upper Management lacked the importance of the need to evaluate each pharmacy's performance based upon the knowledge of the staff, community satisfaction (written or oral). inventory management, excellent customer service, specialized services to meet communities needs, etc. Some pharmacies fell way below the company standards of basic policies, but all were evaluated under the same expectation evaluation form and received the same positive scores.