Pros
-Pay is decent. $16-$19/hr hourly -You can work pretty much as many hours as your heart desires. -3 weeks paid vacation time within your first full year of working. -Free beverages while on the clock -Health insurance. Although it's kinda shotty. -While it is busy, you are usually focused on your particular station and duties so it's not too overwhelming as you might think with thousands of customers a day.
Cons
-You basically sell your soul to them. Although the Pay is decent, you're expected to completely carry the entire place on your shoulders if they ask. Of course hard work is expected, but maybe 1 or 2 days total out of the few months I worked there did I leave even remotely close to my scheduled time. I worked the night, 2-10 shift, and more often then not would be there until 1am doing work that should have been done throughout the night. -Management is okay at best. Adding to the point above, managers, and team leads, would regularly sit in the office or hang around and talk instead instead working to help us get orders out, or prep to leave at our scheduled time. They'd sit around, eat, and play on their phones but it was the end of the world if you asked to go to the restroom. The store managers are also lazy, entitled, and pompous a lot of the time and will constantly be on your teams rear or chewing you out for anything and everything they can think of. - You get 5 minuets to get your food, walk through the shoulder to shoulder crowd, check out, eat, use the restroom, and return to work. The "Moments" are a joke. For the things they expect and put you through, you should be admitted at LEAST a 15 minute break. If they want to do a paid break, fine, do the 5 minuets paid and the other 10 unpaid. -Phones. You aren't allowed to have your phone on you, which In some ways is understandable. However, this isn't grade school. We're adults with lives and responsibilities outside of bucees. The stores are very very rarely slow, and the work leaves no time to even take a break as is, so there wouldn't be time to play on your phone anyhow. They say that if someone needs to contact you, or you need to contact them, they can simply call the store. That is okay in theory, however, they rarely ever list phone numbers anywhere and consistently change them. Having to call and get information or notify them of incident is a nightmare. They'll try to play it off like you did a no call no show and try to write you up. Just to make your life easier, if you do get a store number and need to call, keep record of your calls. I honestly would hate for someone to need me while at work because theyd be completely unable to contact me. It doesn't help that the store is designed to make phone signals weak or non existent. -Raises. Good luck, neither raise nor promotion happen regularly and there is nothing to prevent favoritism or bias. - Out of date ideals and morality standards. The company refuses to allow any sort of expression or gender neutrality within theirdress codes. No tattoos, piercings, hair colors, etc. I've seen them get on to people for having certain hair styles or having it "too long" and "not a mans hair", or telling women they look like men with their hair short. It's a little silly, and they're far behind other successful businesses in terms of social standards. It's not the 50s. Step up with the times. This adds to the management thing, a majority of the managers were outwardly racist, sexist, and homophobic to their crews. It was disgusting hearing slurs being thrown around.