Pros
They offer a competitive hourly wage and the work environment is overall positive as the customers are generally happy and excited to be there making it easy and fun to interact with them. I get along with everyone from all departments so I look forward to working as I enjoy working with and talking to everyone.
Cons
They are not flexible when it comes to a permanent schedule. As a college student, I need a specific amount of time to dedicate to my studies but even if I show proof that I cannot work due to class I am still scheduled. Since scheduling is done by the computer and not a person, I must constantly remind the managers that I cannot work past a particular time due to my classes as the computer will schedule me outside my work hours. The policy of being on time is a good one but you will be written up for clocking a minute late even if the situation is out of your control.