Pros
Most managers are good people caught in a terrible system
Cons
Don't allow yourself to be enticed by good pay. This company has high standards for quality and a super brand and customer service, but they treat their employees horribly. I mean horribly. They 100% do not care about you as a person. They view you as hours needed to complete a task. They tell you you are expendable and there are plenty of others who would like your job You have to do the work of at least two people, and they schedule your work days differently- you will work nine days straight and only have one day off, then seven days straight and only one day off, and then occasionally two days off or even three or four on rare occasions, but it is always changing, so you are never able to schedule any significant events in your life as they only let you know your schedule about seven days out. If you dare to speak about it they may put more eyes on you for having a possible bad attitude and can fire you at any time for any reason- they don't have to tell you the reason. You live in constant fear of doing something wrong and getting written up for it. There is NO job security and it is constant pressure. They say you can have a break but many times you simply are not able to have one because the work is so urgent and so much. There are some really good managers and some who are condescending and rude, but overall, there is absolutely no concern for you as a person, it is all about getting the task done, even though treating you better as a person would make the job be done better, I am trapped here because I need the money and if I could I would quit in a heartbeat but I can't, Overall it is a demoralizing, wearing down experience in a horrible system. All I can say is DO NOT BE ENTICED BY THE PAY. It is not worth it and I work here!