Great place to learn, but not to stay too long - Anonymous employee Buffalo Exchange Employee Review

3.0
Sep 28, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clothes, peers, some of the customers, discount, building skills to further your career. Made many friends and mentours who I am still close with today, benefits are amazing. Part time employees qualify for all medical benefits.

Cons

Upper managment really determines the culture in your store. Some leaders are wonderful and helped teach me incredible things that will take me farther than I imagined in life, also had some bosses that were impossible to please. Not for the faint of heart. Over privileged customers are allowed to say whatever they want. If you tell them to be respectful and they complain about you to corporate you will be witten up or have it brought up in an evaluation. Managers are encouraged to provide feedback and keep a notebook of EVERYTHING you do and will use it for your evaluations. Most of what makes it into writing is your shortcomings and your positives will mostly be verbal. At times many people I met while working here become burnt out by being told to work faster, smile 24/7, are denied vacations due to having no support staff, forced to step down from management positions for enrolling in classes to continue their education, Half the time you are understaffed and expected to juggle working the buy counter, ringing customers, greeting incoming customers, keep the lines organized without a list at the buy counter all while preventing shoplifting and pretending you are loving every second of it.

Explore other reviews about Buffalo Exchange

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

awesome training, amazing staff! lots of opportunities to grow and learn from helpful and informative staff

Cons

no cons! highly recommend this location to work at!

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

you learn a lot about clothes

Cons

literally the worst job i can possibly imagine. you’re expected to be on top of register, buying in clothes, customers stealing, dressing room, talking to the customers on the floor, counting in and out the money, etc 100% all of the time. they expect you to overextend yourself the entire shift. i have never had to be on top of so many things in my life. i have more responsibilities than the MANAGERS at my last job do for far less pay. and we are in downtown portland so we get a lot of theft and have to deescalate mental health crises constantly. every employee i’ve talked to has agreed with me that they’ve never felt like a bad employee before working here. i pride myself on being smart and helpful and quickly learning the rules of any environment im in but i’ve never felt more stupid in my life. there is literally no time to take a breath in the entire 8hr shift

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