Don't drink the kool aid - Buyer/Sales Associate Buffalo Exchange Employee Review

1.0
Aug 5, 2015
Recommend
CEO approval
Business Outlook

Pros

They offer benefits to full and part time employees

Cons

This company is very much based on LOOKING THE PART. If you look the part, you will go far. If you drink the kool aid as some has said you will go far. The Upper management is kinda like a girl gang, if your not one of them then your against them, that's why they transfer them from coast to coast- state to state- store to store. Most of the managers are not local to the area they are in and I find that odd. They do have the policy of the customer is always right, even when they are breaking store rules- so be prepared to be belittled and yelled at for not buying a customers 2005 forever 21 dress. Another thing is all managers at the store aren't your friend, they keep a notebook/file on every employee in the managers office writing down everything you do or say that can be used against you in the future. If you are having a bad day and express something to them or they overhear you talking to another employee, they will write it down and use it against you in your evaluation meeting. That thing that was said or done will be brought up in every eval that you have even if it's something that no longer is an issue- they keep this on file (in your file) so they can fire you at any time since you are an at will employee. They have homework assignments, they want you to use your free time (not get paid) and do "style reports" or go shopping with a buddy, make a collage and other such things. (you will not get paid for doing this,- you have to use YOUR free time, time off and days off, but yet you are expected to and if you don't they will bring this up in your Evaluation saying you aren't showing company spirit) The company does try to come off as we are all one big family but NO!!! They are a corporation!

Explore other reviews about Buffalo Exchange

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

awesome training, amazing staff! lots of opportunities to grow and learn from helpful and informative staff

Cons

no cons! highly recommend this location to work at!

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

you learn a lot about clothes

Cons

literally the worst job i can possibly imagine. you’re expected to be on top of register, buying in clothes, customers stealing, dressing room, talking to the customers on the floor, counting in and out the money, etc 100% all of the time. they expect you to overextend yourself the entire shift. i have never had to be on top of so many things in my life. i have more responsibilities than the MANAGERS at my last job do for far less pay. and we are in downtown portland so we get a lot of theft and have to deescalate mental health crises constantly. every employee i’ve talked to has agreed with me that they’ve never felt like a bad employee before working here. i pride myself on being smart and helpful and quickly learning the rules of any environment im in but i’ve never felt more stupid in my life. there is literally no time to take a breath in the entire 8hr shift

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