5.0
Sep 28, 2012
Former employee, more than 3 years
Walnut Creek, CA
Recommend
CEO approval
Business Outlook
Pros
Great customers and interaction with young kids; Managers very flexible with work hours or last-minute shift changes; Very positive and energetic atmosphere; Strong feelings of happiness seeing a kid's day made; Create special memories with guests through birthday parties and promotional events.
Cons
Hard to deal with unhappy or upset customers- must always put their needs first and with a positive attitude, even if you think they are wrong; If you are having a bad day, you must still have a smile on your face; Evaluations for promotions are every year, but raises are not much and wage still close to minimum wage.