TERRIBLE. DO NOT WORK HERE. - Anonymous employee Build-A-Bear Employee Review

1.0
May 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fine for a first job and getting customer service experience. - Cool coworkers and some of the assistant managers are nice. - Kids are amazing and funny.

Cons

- Head managers are rude and pushy people who want you to devote everything to the company. - So many expectations - it's like working at Disneyland but no perks and lower pay. - Managers make it seem like they care about you when they really don't. - Managers talk badly behind employees' backs to other employees and assistant managers. It's not even constructive criticism, it's just trash talk. Very embarrassing and made me quit. - "Extended Shifts" - These drove me crazy. So you have a 4 hour shift but then there could be a 2 or 3 hour "extended shift" and basically they can keep you if they want or let you go if the store is too slow. Not cool at all, especially when you want to make plans but do not know if they're going to make you stay.

Explore other reviews about Build-A-Bear

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Was easy and got to work with people

Cons

Pay not great, no where to go

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, fast pace, organized, good first job

Cons

Low salary, at times retail lows

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