High expectations with little or outdated support - Chief Workshop Manager Build-A-Bear Employee Review

Lack of alignment (a lot of those in leadership had been with the company since it's founding and would push back on changes as being too "out of brand" so there'd be many ineffective compromises instead of innovation), communication was erratic (we'd get ten page-long, highly specific updates on a single, straightforward task, but policies and standard would change without a word), policies and pay favored male employees despite having a mostly female staff, high expectations from leadership, but no support to achieve them (payroll was constantly being revamped to give less hours, ideas to drive results were presented as new ideas despite being the same idea given by the same person year after year, and development was minimal.