Poor Management, Good Staff and Customers - Assistant Manager Build-A-Bear Employee Review

2.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Making connections with guests always made my day. Having amazing coworkers who I loved to see everyday helped make my time with the company very enjoyable.

Cons

My store manager has horrible management skills. She is very lacking in communication and when I brought this to her attention, she acted as if it was my fault. After bringing these issues to my DMs attention, I was compared to the boy who cried wolf and essentially told to just get over it that "sometimes we do things we don't like". My manager bullied me as well as most of the other people on our team. She also told my successor that she wanted them to take my position in their interview. They were applying for an associate and I had no plans of leaving at that time. There is a huge lack of training as well. You must train yourself in about 80% of your job but only management have full access to the training areas.

Explore other reviews about Build-A-Bear

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Was easy and got to work with people

Cons

Pay not great, no where to go

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, fast pace, organized, good first job

Cons

Low salary, at times retail lows

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