Forced to be fake all the time - Anonymous employee Build-A-Bear Employee Review

This job is surprisingly very demanding, especially when you consider the fact that you get paid a measly amount. Management expects employees to smile and act ecstatic 24/7, and even a hint of you not pretending to be cheerful will put you in a lot of trouble. I understand that employees need to be cheerful in front of customers and children, but the fact that management nitpicks on workers having basic human emotions and showing them for brief moments (AWAY from any customers) is just too much to handle.