Some Good, Some Bad - Anonymous employee Bullhorn Employee Review

3.0
Aug 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The coworkers here were among the best I have ever had. They genuinely care about each other and it feels more like a friend/family environment. The company also promotes being healthy at any given opportunity. The health benefits are great for the options available.

Cons

In support specifically, the company has slowly been shifting toward the call center mindset. This is counter intuitive to the work necessary to assist clients best. Through this gradual move, more and more employees are needed to help a single client and this causes more unnecessary stress to the employees as there never seems to be enough time to complete all the necessary work. Also, the cross-department communication has become more difficult as processes have been put in place. Lastly, employees are judged by the work based on the core values, but this is hypocritical as management frequently does the opposite of these core values.

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Bullhorn Response
8y
We used to be a mainly phone-only organization; now we do chat, phone, tickets and more. With these new channels, it's important to have measurement systems and KPIs so we know how we're doing. This isn't about becoming a call center, this is about evolving with our clients and ensuring we deliver an incredible customer experience. Our core values drive every part of our business, which is why every employee is reviewed and rated for each core value every quarter. We take this seriously: if you encounter someone acting counter to a core value, let your manager or HR know.

Explore other reviews about Bullhorn

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

It's nearly impossible to find a company to work for that has the same culture as Bullhorn. One thing specifically has kept me at Bullhorn: everyone WANTS you to succeed and WANTS to help you succeed, if they can.

Cons

Bullhorn is a work-from-home-first company, so there's not much outside interaction / socializing with your colleagues, unless you work in one of the offices. If that is something that is important to you, when looking for your next employer, you may want to consider working from one of the brick-and-mortar offices Bullhorn has.

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Bullhorn Response
2d
The headline says it all for me! I'm so glad you're having such a positive experience here, and appreciate your advice about the remote first environment. We have some virtual events coming up in September, and I'll hope you're take part in them! Let's keep raising the bar together! - Kelley Morse, CPO
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

-Brand is well-known, Bullhorn has established their position in the market, navigated numerous highs and lows through the years, and remains at the top -Constantly evolves with the industry, feels like the business strategy is ahead of the curve and not behind the curve -Dynamic and innovative, I learn new things constantly and I am rarely bored here -Consistently promotes from within and encourages career growth via ad-hoc opportunities and stretch projects, invests in talent via leadership programs -Culture of excellence, attracts high-achievers, high standards are balanced with the flexibility of a remote-first environment and trust, leaders treat you like adults and empower you to manage your own time and work -The core values are aligned with my personal values, and employees actually live them (leadership included) -The people are the best: Agile, collaborative, smart, innovative, and they CARE about each other, about the work, and about the industry; global workforce offers incredible opportunities to learn about and work with other people toward a common goal

Cons

-Bullhorn changes and evolves with the industry, which sometimes causes shifts in projects, priorities, and teams. If you don't like change and/or can't connect your day-to-day work to the bigger picture strategy of a company and pivot accordingly, this isn't the place for you. The expectations and pace aren't for everybody (but 10/10 would recommend to the right person).

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Bullhorn Response
2w
This is a really terrific review, and is one of the accurate portrayals of our company. For all the PROS, the cons are real - we move quickly, and a certain type of talent thrives here. I hope you continue to love it and feel energized by where we are going - if not, you know where to find me!! - Kelley Morse, CPO
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