Difficult to move up - General Manager Burger Lounge Employee Review

3.0
May 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Good people, good brand. Very fun atmosphere. Lots of expansion so theoretically room to grow. Food is among the best in the price point

Cons

Hard work, upper management not always aware of how their decisions affect hourly workers. Difficult to move up past AGM/GM. They like to look outside first.

avatar
Burger Lounge Response
7y
Happy to hear your Pros, especially about the people and the Burger Lounge brand! We are happy to say we have made improvements to encourage Loungers to develop within our company. We have added more leadership operations positions to move up beyond GM, we have also grown our Learning & Development positions which are ideal for Loungers in operations who are interested in moving into a different field within Burger Lounge. Not only that, but we also have a "Grow With Us" program that allows Loungers to tell us where they see themselves in the future with Burger Lounge and enables us to better assist in their development. Lastly, we have also launched an engagement survey where Loungers can have their voices heard! Not only that, we take action to make improvements based on our Loungers feedback.

Explore other reviews about Burger Lounge

5.0
Aug 26, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management, great benefits and free time

Cons

No tip sometimes, hot cooking area

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunities for advancement for the right person, free meals, fun atmosphere when it's not chaotic.

Cons

Too much administrative busywork with the Zenput checklists. I'm all for checklists and systems, but they are way too lengthy especially for the training checklists and evaluations. The pay for the lower level positions is also below industry standard, so it can be difficult to build a strong team with the constant turnaround. There have also been some questionable decisions that have alienated a good portion of the customer base, such as switching to frying everything in beef tallow, including the fries and onion rings. They also removed the daily greens salad, which many people loved and came in exclusively for.

See reviews by: Helpful|Rating|Date|All