work someplace else - Greeter Burger Lounge Employee Review

1.0
Apr 8, 2019
Recommend
CEO approval
Business Outlook

Pros

some of my coworkers are awesome people

Cons

They fail to promote from within, training program severely lacking, no perks, employee meal discount is the worst I've had in a decade of working in restaurants. They don't put out times on schedules and maintain that it's "restaurant standard" but I've always had concrete shift times when working in fast casual/counter service restaurants. They do not offer raises-- FOH makes min. + tips, no exceptions. Double standards and lack of even rule/policy enforcement. Lack of corporate support.

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Burger Lounge Response
7y
Thank you Sherman Oaks employee for your continued feedback. In response to your comments, I'd like to share some exciting information: we have promoted 23 Loungers year-to-date- that's around 5-6 per month. Our amazing Learning & Development team continues to re-vamp many aspects of our training programs. One of our Core Values is Continuous Improvement, so we are always evaluating and making improvements where needed. Even though our current employee meal bene is in-par with others, we are enhancing the benefit and rolling-out a defined employee menu that provides our employees with exciting options. You are correct that FOH employees are paid minimum wage + tips. This position doesn't require prior experience and our tips average $4-$8/ hour. Employees looking for career growth won't be in this position long. Our support center is always available to employees and welcomes feedback and suggestions. Each one of us knows our reason for existence is to support our 24 locations and 500+ employees. You are welcome to reach out and we will gladly listen and respond to your feedback.

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5.0
Aug 26, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management, great benefits and free time

Cons

No tip sometimes, hot cooking area

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunities for advancement for the right person, free meals, fun atmosphere when it's not chaotic.

Cons

Too much administrative busywork with the Zenput checklists. I'm all for checklists and systems, but they are way too lengthy especially for the training checklists and evaluations. The pay for the lower level positions is also below industry standard, so it can be difficult to build a strong team with the constant turnaround. There have also been some questionable decisions that have alienated a good portion of the customer base, such as switching to frying everything in beef tallow, including the fries and onion rings. They also removed the daily greens salad, which many people loved and came in exclusively for.

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