Terrible Culture from Senior Management Team - Anonymous employee Burger Lounge Employee Review

1.0
Oct 22, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hard working individuals, very underpaid for the amount of work they do, the owner and CEO very approachable individual but the team below him make everyone jobs difficult

Cons

There is a disconnect between home office and what the restaurant really need, zero tolerance to feedback , long hours not caring for the employees, underpay them , not a good place to work at all

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Burger Lounge Response
6y
We understand that not everyone's experience will be the same. We are happy to report that we have made updates to our starting wages in Campbell as well as providing additional support. It is viable for restaurant management to keep their direct supervisor and support center up to date on local trends affecting each restaurant's operations. We are continuously looking at ways to help the field and create effective methods of communication.

Explore other reviews about Burger Lounge

5.0
Aug 26, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management, great benefits and free time

Cons

No tip sometimes, hot cooking area

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunities for advancement for the right person, free meals, fun atmosphere when it's not chaotic.

Cons

Too much administrative busywork with the Zenput checklists. I'm all for checklists and systems, but they are way too lengthy especially for the training checklists and evaluations. The pay for the lower level positions is also below industry standard, so it can be difficult to build a strong team with the constant turnaround. There have also been some questionable decisions that have alienated a good portion of the customer base, such as switching to frying everything in beef tallow, including the fries and onion rings. They also removed the daily greens salad, which many people loved and came in exclusively for.

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