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      Busey

      Engaged Employer

      Busey reviews

      Mediocre - Customer Care Specialist Busey Employee Review

      3.0
      Apr 18, 2023
      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management helps you to set goals and helps you achieve those goals. Closed on Sundays and if have to work on Saturdays it is just for part of the day.

      Cons

      Call rating system sucks. Constant incoming phone calls. Rude and disrespectful customers constantly. 9 out of 10 calls are negative experiences.

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      3.0
      Apr 21, 2026
      Portfolio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, benefits and great coworkers. Although, majority of the legacy and some newer employees left.

      Cons

      Senior management in Champaign, IL didn't understand the Chicagoland market.

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