Pros
I would say besides the free food and those perks that the lengthy interview process, albeit frustrating and annoying for a candidate, does really help weed out a lot of bad apples. There are some that still make it through, but they usually don't stick around for long. The environment is has been super supportive despite being in Denver and away from the main office. Yes, this is a culture of "seek and ye shall learn," but I haven't really had a moment of pulling my hair out with frustration because I have had awesome co-workers and a bomb-diggity manager that are always willing to help. Maybe I am lucky compared to those who have expressed their frustration on this forum, but I love my job and I am happy here. And for those who may say that this is an HR review to make the company look good, this is not the case. I'm a real employee in Denver, and I'm giving my honest opinion.
Cons
The unfortunate thing I would say about this organization is the benefits. I really hate to give this as a con for a benefits management company, but it is true. There is no vision insurance and no EcoPass. I know there are folks that are trying to get at least the EcoPass to us, but I feel as though this benefit is not being considered as seriously as it should be. It is hard for a lot of employees, especially in Participant Services, to have to purchase an express pass and vision insurance. As much as I love my job and the culture here, there are times that I do consider leaving in order to find a better benefits package.