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Butler/Till

Engaged Employer

Butler/Till reviews

A honeypot for entry-level marketers - Publisher Direct Specialist Butler/Till Employee Review

1.0
Oct 19, 2023
Publisher direct specialist
Recommend
CEO approval
Business Outlook

Pros

Good benefits compared to other agencies

Cons

A warning to entry level job seekers - On the surface Butler/Till seems to have everything; the inclusive high energy, opportunities for entry level marketers, a place to learn the market and develop your skills. Unfortunately my 2 years working there did not reflect this at all, to boil it down - There is almost no training. There is no communication between management levels, upper management has no idea what your day-to-day is like. Upper manager will tout ESOP incessantly but it will not affect you. It seems like there is good comrodary in the office but that does not extend towards remote employees. Promotions are few and far between. I personally had a terrible experience with my manager and watched 5 PDSs leave during my tenure because of her. I highly recommend starting at a global agency with proper onboarding in place and avoid this headache.

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Butler/Till Response
2y
First, thank you for previously being a part of our agency! We are grateful for your time and contributions. Also, we appreciate you taking the time to leave a review. We are constantly learning, evolving, and growing with our employee-owners. We will continue to assess any action that is needed to make Butler/Till the best version it can be.

Explore other reviews about Butler/Till

5.0
Mar 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Butler/Till is a strong place to work overall, especially if you value a collaborative culture and being surrounded by smart, supportive people. Anyone who’s worked at a truly toxic job before understands how good it is to work here. The company does a good job fostering a team-first environment where employees feel respected and where leadership genuinely seems to care about people. Other pros- ESOP , immediate 401 k match w/o vesting. Great coworkers, fun “perks” like food and swag. Career growth opportunities and the ability to learn new skills and cross train.

Cons

the company is in a period of rapid growth. While that creates exciting opportunities, it can also lead to some growing pains. Better to work at a company that is expanding than contracting though. That said, the growing pains can make it hard to have a work life balance; which is something the company has historically championed. Processes and structures are still evolving, which can sometimes make things feel a bit unclear or fast-moving. For employees who are comfortable with change and adaptability, it can be energizing—but for others it may feel challenging at times as the organization continues to scale.

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Butler/Till Response
4mo
Thank you for sharing your experience and thoughtful feedback. We are glad to hear that our collaborative culture, employee ownership, and opportunities to learn and grow are resonating with you. We also appreciate your perspective on the challenges that can come with rapid growth. As we continue to scale, we are actively focused on strengthening processes, supporting sustainable workloads, and reinforcing our long‑standing commitment to work life balance. Thank you for being part of Butler/Till and for contributing your voice as we continue to learn and improve.
3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers. B-Corp. Employee owned. Good clients. Nice office. Good insurance and 401k match. Kind and approachable CEO.

Cons

Poor compensation compared to similar companies in same industry. Low bonuses. Understaffed. Overprocessed. Significant fear of making mistakes because of "flawless execution" leadership mentality. Senior leadership is out of touch about the actual work and needs of employees. Burnout is common and morale is quite low - especially among front-line workers. Annual engagement survey feedback is often glossed over and no real change is made. Feedback doesn't seem to go anywhere and the response from HR is always "talk to your manager" but managers and directors can't make change happen when it starts at the top of the org. Cross-functional teams often clash when we should all have the same goals.

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Butler/Till Response
2mo
Thank you for taking the time to share such detailed feedback and for the more than five years you have invested at Butler/Till. We value the perspective of long-tenured employee-owners and appreciate you calling out both strengths and challenges. We hear and take seriously the concerns you raised around compensation, resourcing, leadership connection, and how feedback is acted on. We are in a period of significant growth and transformation as an agency, and while that brings opportunity, it can also create strain if we are not evolving quickly enough in how we support our teams. Your perspective reinforces areas we know require continued focus. Over the past year, we have been working to strengthen how we listen and respond to employee feedback, including more structured follow-through on engagement survey insights and clearer accountability at senior levels. We are also continuing to invest in compensation benchmarking, role clarity, and team resourcing to better align with market expectations and reduce pressure on our teams. Creating an environment where people feel supported, heard, and empowered to do their best work is core to who we are. We are committed to continuous improvement as we grow, and feedback like yours helps us prioritize where we need to do better. Thank you again for sharing your experience.
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