Decent Launching Point to a Career, Don't Stick Around - Account Manager C.H. Robinson Employee Review

2.0
Jun 7, 2016
Recommend
CEO approval
Business Outlook

Pros

There is a lot of opportunity to grow quickly and earn credentials for your resume. The work you do will have direct impact on the business. The people CHR hires are generally young and a fun group to spend time with. Good benefits.

Cons

The office I worked in had extremely high turnover, so a lot of positions are filled by inexperienced people. Everybody was given an unrealistic workload and expected to consistently achieve growth and provide great service. The support structures in place are weak at best and you will often find yourself performing duties that are outside your role's responsibilities just to stay afloat. The industry itself is fairly brutal and overall it's a thankless job. At first the salary offered seems fair but the pay provided did not justify the amount of work done and raises were nonexistent and non-negotiable. Account Management and Operations do not earn commission on any accounts.

Explore other reviews about C.H. Robinson

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

its been amazing, great enviornment

Cons

none, everything has been amazing

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not much that I can think of, would say its decent pay but they move the goal posts on goals every year so once you get comfortable with your goals and achieving your target to them hitting the reset button and back to square one

Cons

The culture has shifted in a very negative direction. Top performers can still feel boxed in by limited growth opportunities, changing expectations, and compensation structures that do not always reflect actual performance. There is a heavy focus on control, office attendance, and short-term metrics, while trust and morale continue to decline. It can feel political, exhausting, and disconnected from the people actually driving results. Very toxic for capacity reps, they do everything wrong and contstantly are the whipping posts for commercial teams who are always in the right

1
avatar
C.H. Robinson Response
2w
Thank you for taking the time to share your thoughts. We value your feedback.
See reviews by: Helpful|Rating|Date|All