Looking for an exit strategy. - Account Manager C.H. Robinson Employee Review

1.0
Apr 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Really not much going on here but a lot of data entry. The office is located in a trendy part of town close to some decent restaurants that you won't be able to afford working here.

Cons

Well to start off with you will be paid considerably less than your brokerage counterparts. You are an extension of the client which means you'll be taking blame for all issues including ones the customer caused. You also will be doing mindless data enter and dealing with countless problems all while being understaffed and underequiped with technology to keep up. Many people have and are looking to take their experience to other more advanced tech players in the industry.

Explore other reviews about C.H. Robinson

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

its been amazing, great enviornment

Cons

none, everything has been amazing

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not much that I can think of, would say its decent pay but they move the goal posts on goals every year so once you get comfortable with your goals and achieving your target to them hitting the reset button and back to square one

Cons

The culture has shifted in a very negative direction. Top performers can still feel boxed in by limited growth opportunities, changing expectations, and compensation structures that do not always reflect actual performance. There is a heavy focus on control, office attendance, and short-term metrics, while trust and morale continue to decline. It can feel political, exhausting, and disconnected from the people actually driving results. Very toxic for capacity reps, they do everything wrong and contstantly are the whipping posts for commercial teams who are always in the right

1
avatar
C.H. Robinson Response
1w
Thank you for taking the time to share your thoughts. We value your feedback.
See reviews by: Helpful|Rating|Date|All