Love it, but could be better - Dispatcher C.H. Robinson Employee Review

4.0
Jun 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Co-workers, everyone is so friendly, very fast paced it makes the day go by faster Manager is awesome can talk to him/her anytime he/she is available

Cons

Pay/stressful/high turnover/some reps/ and dealing with rude drivers acting like everything is your fault when you are trying to help them, they curse at you, but when their rep gets on them for that, it makes you fell so much better

Explore other reviews about C.H. Robinson

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

its been amazing, great enviornment

Cons

none, everything has been amazing

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not much that I can think of, would say its decent pay but they move the goal posts on goals every year so once you get comfortable with your goals and achieving your target to them hitting the reset button and back to square one

Cons

The culture has shifted in a very negative direction. Top performers can still feel boxed in by limited growth opportunities, changing expectations, and compensation structures that do not always reflect actual performance. There is a heavy focus on control, office attendance, and short-term metrics, while trust and morale continue to decline. It can feel political, exhausting, and disconnected from the people actually driving results. Very toxic for capacity reps, they do everything wrong and contstantly are the whipping posts for commercial teams who are always in the right

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C.H. Robinson Response
2w
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