Stepping Stone - Anonymous employee C.H. Robinson Employee Review

2.0
Sep 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/Life balance 1-2 company social outings per year Start-up feel Quarterly updates from President regarding company's progress

Cons

Don't be fooled, the HR department urges current employees to write positive Glassdoor reviews to protect the company's image. All in all the TMS is middle of the pack compared to other solutions in the industry. The IT department is steered by CHR and with that being said lacks flexibility in terms of customer requests to fit their immediate needs. TMC oversells their solution by stating they employee industry experts (CSPCs, Six Sigma, Lean certified) when in reality it's just a place for people with no supply chain education or background to work a 9-5 job. They would rather spend money on a "cool" office space with inspirational acronyms printed all over the walls rather than on IT enhancements that push the company forward and provide value to their customers. Little to no formal training. The company offers monthly "bootcamps" taught by current employees who have learned solely what has been passed down to them through their experience at the company. Employees are siloed into the account they are assigned to on Day 1 (tasks & responsibilities vary largely from account to account) which creates very high turnover across all accounts due to stress and compatibility with team members.

Explore other reviews about C.H. Robinson

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

its been amazing, great enviornment

Cons

none, everything has been amazing

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not much that I can think of, would say its decent pay but they move the goal posts on goals every year so once you get comfortable with your goals and achieving your target to them hitting the reset button and back to square one

Cons

The culture has shifted in a very negative direction. Top performers can still feel boxed in by limited growth opportunities, changing expectations, and compensation structures that do not always reflect actual performance. There is a heavy focus on control, office attendance, and short-term metrics, while trust and morale continue to decline. It can feel political, exhausting, and disconnected from the people actually driving results. Very toxic for capacity reps, they do everything wrong and contstantly are the whipping posts for commercial teams who are always in the right

1
avatar
C.H. Robinson Response
1w
Thank you for taking the time to share your thoughts. We value your feedback.
See reviews by: Helpful|Rating|Date|All