Pros
- Fairly easygoing company culture - Casual dress code - Flexible task assignments - if you are unhappy working in a certain mode or with a certain customer, managers will usually try to help you find a better fit elsewhere - No one really micromanages you (unless you're unlucky). Managers have their own work to do, so you are left alone to manage your tasks and accounts as you see fit
Cons
- Early start - coming in to work at seven thirty in the morning REALLY SUCKS, especially when you first start - Have gotten really bored in my position in general. The work can get really monotonous, and sometimes feels pointless and wearing. - Long hours (it feels like it when you get in at 7:15 and leave at 5:15) - Depending on where you work and what account you are working on, the people you talk with day-to-day can be really annoying. Either they don't know how to do their job, or they know and they just don't bother to make an effort. This is a big problem because of the high turnover in the industry and the generally low barrier to entry for candidates; you can end up with people who don't seem to understand how to write properly. - The industry doesn't really encourage integrity or simple truthfulness as a whole - it's our margin first, usually. The customer comes second, and the carrier third.
