Prospective Associates/Associate Consultants - Don't do it. - Associate Consultant C Space Employee Review

2.0
Nov 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Blue chip client roster Intelligent, amiable coworkers Convenient Boston office location Flexible work arrangements (remote, WFH, etc.)

Cons

Politics, not merit, dictate career advancement in client services. - Department managing directors had pet associate consultants (second lowest position) reporting into them. Intended reporting structure is two levels up (associate to senior, senior to director, director to VP/managing director). - Performance reviews were inconsistent, subjective (you self-select who will review your performance from your teams, and both the tool and performance matrix have no numerical score for benchmarking purposes), and cringe-worthy. I had a teammate with flawless performance be told they wasn't being considered for a promotion because they weren't more like X consultant in the department. Staffing/Workload - C Space is a hair on fire agency that is most likened to a boot camp. Approximately through the associate director level, expect to work 10ish hours a day and about three full weekend days. HR/dept directors will cry foul here but set up an informational interview with someone who has left C Space to get an accurate picture. Unless you have children, you will stay to finish the work. Terrible/non existent manager training. If you have a bad manager here, get out as soon as you can. Politics again rear its head here - a top performing senior consultant was put on a performance plan because she was observed to be consistently 3-5 minutes late to her meetings (never mind she was managing 3 accounts and 2 teams herself flawlessly). Beware the Kool Aid. It's quite strong. Senior leadership seems committed to its values without prioritizing market level compensation, L2/L3 management training and continued ed, and managing director/VP servant leadership. Abysmal associate/associate consultant training. If you're new to market research or fresh out of college, strongly recommend against coming here. There are plenty of other bigger, more established brands with better thought-out learning tracks AND better starting salaries. This was the experience of associates before me, my own cohort (who has all left), and three L1s who joined a year after me. I don't foresee this changing.

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C Space Response
7y
Thank you for the specificity of your post. It’s given us a lot to discuss. And I'm truly sorry you experienced so many cons. I hope you're happier in your new job. Once we’re past being defensive, and then perhaps overly optimistic about all the 2019 programs we’re launching that will address much of what you describe, we took time to sit in your shoes or at your desk chair and consider how far off this is from the employee experience we work hard to create. And how easy it is for one employee to make a serious impact (good or bad) on all of leadership. The only point I’d beg to differ on is for prospective employees to do an informational interview with someone who’s left – you can certainly do that, but more up to date information would come from existing employees. I'd encourage a prospect to have informational interviews with current employees who will experience our new performance management, onboarding and our brand new curriculum for training led by Leah Ben-Ami who came to us from Northeastern. Thanks for your advice. We’ll take all of it. Best of luck to you.

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