try to find almost anything else - Project Coordinator C Spire Employee Review

1.0
Mar 10, 2022
Recommend
CEO approval
Business Outlook

Pros

I had great team members. the manager bought lunch 2 or 3 times a month.

Cons

long grinding hours. they will insist you work at least 50 hours a week. every team member has 200+ orders. there is no way to properly manage that many orders. the project coordinators are the "catch all" for every angry fiber customer, every frustrated sales person, and every internal group that is involved with implementation of data and voice. the time lines are beyond ridiculous. the average time to install is around 4 months (many take more than a year). sales cannot sell with those timelines. so, they lie about when it will be done. a high percentage of the customers are angry. the sales reps are all angry. the sales managers are all angry. every group that you ask for help is angry. as a PM/PC for Cspire, you are the complaint dept for everyone internal and external. the pay is fair. I was at $29/hour when I left. the managers play games and say, "you make more than everyone else. so, don't discuss your pay with anyone." ...but they tell everyone that. Cspire has the worst "time to delivery" in the industry. management has absolutely no idea how to fix it. they hire people from other companies with the knowledge of how to do things properly. the response is always, "we cant do that". so, they continue trudging along, trying to make their old ideas work. failing. I was hired for a different position. I was put into the role of PC when covid hit. 18 months later, I was still a project coordinator. I asked many time to be moved to another position. (I was a very successful telecom sales engineer for 7 years prior to joining the CSpire team) the project coordinator job is beyond miserable. I was never allowed to move to another position or even to do the actual job I was hired to do. I spoke about it to one of the VPs. I was told that they couldn't afford to lose me from that team. So, I exercised my only option and left. if you think about taking on this job, you better have some "happy pills" or a good therapist. the PC team has almost 0 recognition and very little in the way of rewards. we did get a bonus one year. it was $92. that lets you know exactly how disconnected upper management is with reality. if you can only afford $92 as a bonus, you should just keep it. you must need it worse than I do. take a job with this company only as a last resort!

Explore other reviews about C Spire

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Mid-size company that is growing at a rapid pace. - Relaxed work environment, low stress. - Flexible work schedule/management works with you. - Good pay for the level of experience/education required. - Good health benefits. - Company covers costs for travel for work. - Incentives to pursue further training/education related to your field.

Cons

- Limited overtime opportunity depending on work volume. - Occasionally long days/weeks with considerable travel. Depending on your situation neither of the above may be cons for you.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

For developers, the work culture can vary depending on your manager, but it ranges from acceptable to very positive. The developer experience is noticeably different from other parts of the company, especially areas that interact more directly with senior leadership. Developers are somewhat insulated from the more difficult parts of the broader company culture, and many development managers and project managers do a good job of shielding their teams from unnecessary pressure or dysfunction. Work-life balance is generally very good. Most of the time, if you complete your work, you can leave on time without concern. There are occasional periods of crunch for certain projects, and developers may need to handle on-call issues every few months, but these situations are usually manageable. For new employees, there is usually someone willing to help explain systems, processes, or technical details. People may not always have immediate availability, but help is generally available when needed.

Cons

Although the company can offer stable employment, career growth will eventually slow down. Promotions and raises often require significant persistence with management, rather than happening through a clear or consistent advancement process. Recent CEO and leadership changes have created some concern. Since the change, there have been decisions that affected employee confidence, including reduced promotion opportunities during the year, the removal of the employee stock program, attempts to accelerate project timelines by removing or shortening key development phases, and a round of layoffs after the company had historically emphasized avoiding layoffs. One major project period involved compressing the development process and reducing time for important phases such as integration testing. The projects were completed, but the releases were unstable and had to be delayed multiple times over several months. That approach has not been repeated since. The layoffs were concerning. They affected a relatively small number of employees, but they were still notable because layoffs had not previously been part of the company’s history. Layoffs were focused on work-from-home employees, and from what was visible internally, they also appeared to disproportionately affect developers. The timing was also concerning, as the layoffs occurred shortly the demanding project crunch period referenced above. There were mixed signals afterward, as some work-from-home employees were promoted soon after the layoffs.

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