Pros
Flexible scheduling Higher pay than competition (Huntington, Kumon, Mathnasium, etc) Good work environment (operational staff know their stuff, help each other) That "light-bulb is on" look in a child's eyes when they finally get something or get excited about the topic
Cons
Every location a semi-independent franchise, your experience varies depending on mgmt Last minute cancellations and scheduling always a mess (can have huge gaps, or show up only to have to everyone cancel, wasting the day) As-need, on-demand work, nigh impossible to plan week by week (unsteady income) Customers charged higher rates for 1-on-1 Employees paid a bare fraction of customer charges ($50/hr, office staff get may $10-12, tutors $21/hr) Company Sr Mgmt (above franchisee level) more profit-oriented, focusing on standardized tests more than academic subject tutoring for students; level of avarice in site mgmt varies between locations (some run locations as lifestyle side business, others as ruthless capitalists, full spectrum out there). Some parents push their children too far ("doctor, lawyer, or failure" mentality, pushing a 7th grader to study for SAT math, etc). How mgmt handles this says a lot. Loads of staff but tiny number of hours (ex: 3 site directors, 2 secretaries, a site owner and 12-15 tutors booked for maybe 4-10 hrs per tutor per week). Again, varies by franchise.