Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at CAI?

42% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Good benefits offered but they are expensive" ((in 38 reviews)); "Great people to work with" ((in 35 reviews)); "But good managers are few and far between." ((in 19 reviews)); "Remote work from home." ((in 16 reviews)); "Good work life balance for all employees" ((in 14 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low and that you have to work 5 hour 5 shifts." ((in 46 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 28 reviews)); "Low salary.No 401 contribution from employer" ((in 19 reviews)); "No Training." ((in 12 reviews)); "No matching 401k and benefits/insurance is expensive!" ((in 12 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

CAI reviews

Great Place to Work! - IT Service Delivery Manager CAI Employee Review

5.0

Dec 15, 2022

It service delivery manager

Recommend

CEO approval

Business Outlook

Pros

I retired with the State of FL 8 years ago and immediately joined the CAI team. What I have experienced during these 8 years is CAI is exactly the type of company I want to work for. Our focus is on providing our clients the best level of services possible and making sure we excel in meeting their needs. To do that we do everything possible to ensure we find the right staff for the customer's needs while providing growth opportunities for the staff to keep the CAI team happy. CAI is one of the few companies I have found that excels in meeting both of these needs.

Cons

I really do not have any cons.

Explore other reviews about CAI

5.0

Mar 5, 2026

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great people Good benefits Collaborative teams

Cons

Some weekend work is required

CAI Response

3mo

We appreciate your time at CAI and thank you for leaving us a review! We are so happy to hear about your positive experience you had with CAI and the insight you provided. We wish you the best on the next step of your career journey!

2.0

Apr 20, 2026

Manager

Recommend

CEO approval

Business Outlook

Pros

- Opportunity to work on interesting, high-impact projects. - Flexible work environment that supports work/life balance. - Many talented and knowledgeable colleagues across the organization.

Cons

- Leadership dynamics can feel misaligned, particularly when less experienced teams are driving decisions that impact more tenured professionals. - Career growth feels unclear and, at times, unattainable without the "right" visibility or relationships. - Cross-functional friction is common, and navigating disagreement does not always feel supported or safe. - Compensation and advancement do not consistently reflect market expectations or individual contributions. - Organizational priorities can feel disconnected from the day-to-day experience of employees.

CAI Response

2mo

Thank you taking the time to share your thoughts. The level of thought and care behind it reflects someone who is genuinely invested in seeing CAI succeed, and that does not go unnoticed. We're glad to hear that the opportunity to work on meaningful projects, the flexibility of our work environment, and the caliber of your colleagues have been consistent highlights. At the same time, we hear that your broader experience has left you with real concerns, and we take that seriously. We encourage you to connect with our HR team at HCM@cai.io directly to share your thoughts in greater depth. Every perspective from our team members matters, and we are committed to listening. Thank you for your continued dedication to CAI.

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Jobs at CAI

IT Service Delivery Manager

IT Infrastructure Project Manager

IT Infrastructure Project Manager

Infrastructure Manager (Azure)

Infrastructure Manager (Azure)

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Great Place to Work! - IT Service Delivery Manager CAI Employee Review

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