Pretty Bad - IT Support Technician CAI Employee Review

If you like getting underpaid little to nothing to do the job of multiple people, then you are in the right spot. There were multiple meetings talking about the company looking for better work conditions and "changes" being made to help with the burnt-out employees there. The managers will even sit employees down and ask what changes you would like to see to make the company better, in reality they do not care about how the employees feel and or their input and will just gas light you. I truly believe HR was just forcing them to ask employees what they can do to keep people working there due to them not being able to retain them. Job security in this role is horrible and the contractor can decide to lay you off whenever they feel necessary. Please if you are going to post a position claiming the company will train the employee on CompTIA certifications and confirm it during the interview do not tell them it is not a thing anymore or that they posted the wrong job listing once they start working for the company. You also will be ensuring that the tolls are operational 24/7 to bring in BILLIONS of revenue for the state of Florida but the company forces you to pay OUT OF POCKET from your paychecks for the tolls you have to take to get to and from this work location. In all the job was repetitive and you can pick up on it easy, but definitely is not a long-term position. "Get in and get out" was a term used often at this employer.