Pros
At its heart, CAQH is a mission-driven organization. Employees believe the products and initiatives they support are having a measurable, positive impact on the healthcare industry by reducing administrative burdens. This is what sets the organization apart from others. Because of its non-profit status, CAQH is committed to doing the right thing for the industry long term - rather than focusing on short term financial gains. CAQH recruits and retains top notch employees with diverse backgrounds that contribute to its collaborative work environment. Employees are engaged in everything from providing feedback on new office space to designing the performance management process.
Cons
As CAQH has grown, many policies that were once informal are now being formalized. This formality is necessary within a larger organization but comes with some growing pains. I strongly believe leadership is committed to ensuring employees have the resources and support they need to be successful in their roles while also recognizing and supporting life outside of the workplace. CAQH has always felt like a second family and that atmosphere and culture remains as we grow.