Great Mission, Poor Leadership - Anonymous employee CARE (USA) Employee Review

2.0
Jun 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part are the people actually doing the work. They are the most amazing group of individuals I've had the pleasure to know. The benefits and flexibility to work remotely are pretty good (especially in comparison to other orgs). I love the mission of the org, but it often feels that the management doesn't align with it.

Cons

Previous review could not be more accurate: "In the past 2-3 years, the Executive Management Team (reporting to the CEO) has doubled in size. This top-heavy suite includes highly paid floaters with opaque roles, a surge of Washington DC Democratic Party stalwarts, and the expected tossed salad of new ideas, initiatives and champions. With a few exceptions, the next layer of senior management doesn’t inspire higher confidence. The latest backstabbing catty tactic or in-your-face unprofessional outburst pepper the daily musings of the hapless around the water cooler. As such, turnover has been accelerating and this is key – it is turnover of valued, skilled employees. Recruiting fresh new talent is one thing – exchanging high-performing people with less-than-competent replacements is a sure-fire way to accelerate the rot from within. There continue to be highly talented & industrious individuals working at CARE USA. Sadly, these individuals are becoming isolated within a core culture sorely in need of honest self-assessment." We recently completed our third layoff in 10 months, which continues to drive more quality employees out -- either by layoff or out of fear that they'll be next.

Explore other reviews about CARE (USA)

5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

CARE continues to focus on saving lives and defeating poverty and it is inspiring to see how everyone remains committed to our mission.

Cons

Like all nonprofits, CARE is dealing with a difficult and unpredictable operating environment.

3.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My coworkers were great and I had the opportunity to travel to different countries and see the work CARE was doing in person, great way to learn about the world and different cultures. The overall mission of the org is great and the programs implemented are actually making a huge impact on people lives around the world. Benefits (PTO, 401K, etc) are pretty good as well.

Cons

You're expected to always work overtime and not complain and if you set healthy boundaries then you're not seen as a "team player". The processes are broken and the attempts to fix them are short lived. There are too many cooks in the kitchen when it came to final reviews, usually extending the life of a project by weeks because one person didn't like one specific detail. The diversity in the marketing team is significantly lacking considering the org is focused on supporting international voices and stories. Upper management doesn't have much respect for anyone under a director level. HR is unhelpful and messy. For an org that pushes a message of diversity and belonging, the employees are treated MUCH differently which is extremely disappointing.

3
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