Love/Hate - Great Team, but Chronically Overworked/Underpaid - Program Manager CARE (USA) Employee Review

2.0
Sep 23, 2024
Recommend
CEO approval
Business Outlook

Pros

High level of technical expertise on staff. Competitive 401K contribution after 15 months of full-time employment. Annual leave of 25 day/year for those who can take that time off. Really nice people! Corporate management team seems to genuinely want to improve work-life balance.

Cons

Poor and/or non-existent internal systems and structures for program and financial monitoring and management. Hiring and annual merit-based increase freezes for all US-based staff (2024). Limited/no unrestricted funds available for employee professional development (e.g., training, travel). Constant high staff turn-over. Low base salaries relative to others in comparable fields/roles.

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CARE (USA) Response
1y
We know that many of our internal systems are not as up to date as would be ideal, and we are trying to find ways to improve them. For Learning and Development, we have access to many courses on both CARE Academy and LinkedIn Learning - the vast majority of these do not require your department to provide funding. We also have a partnership with eCornell, where we get a reduced price on courses and certifications. Please check with your HR Business Partner about how you might access these training and development opportunities.

Explore other reviews about CARE (USA)

5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

CARE continues to focus on saving lives and defeating poverty and it is inspiring to see how everyone remains committed to our mission.

Cons

Like all nonprofits, CARE is dealing with a difficult and unpredictable operating environment.

3.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My coworkers were great and I had the opportunity to travel to different countries and see the work CARE was doing in person, great way to learn about the world and different cultures. The overall mission of the org is great and the programs implemented are actually making a huge impact on people lives around the world. Benefits (PTO, 401K, etc) are pretty good as well.

Cons

You're expected to always work overtime and not complain and if you set healthy boundaries then you're not seen as a "team player". The processes are broken and the attempts to fix them are short lived. There are too many cooks in the kitchen when it came to final reviews, usually extending the life of a project by weeks because one person didn't like one specific detail. The diversity in the marketing team is significantly lacking considering the org is focused on supporting international voices and stories. Upper management doesn't have much respect for anyone under a director level. HR is unhelpful and messy. For an org that pushes a message of diversity and belonging, the employees are treated MUCH differently which is extremely disappointing.

3
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